⭐ Free Workplace Training Course

Master Digital Customer Engagement & Social Media Support

A practical, self-paced online course by Tach Media. 6 modules, 18 quiz questions, and a Certificate of Competency on completion. No experience required.

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6
Modules
18
Quiz Questions
100%
Free
Retries
What you will learn

6 Practical Modules, Real Workplace Skills

Each module covers a core competency employers are looking for in digital customer service roles across Gauteng and beyond.

Module 01
Responding to Customer Queries on Digital Platforms
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Module 02
Social Media Community Engagement
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Module 03
Professional Communication & Brand Tone
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Module 04
Handling Complaints in Digital Environments
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Module 05
Basic Content Scheduling Support
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Module 06
Online Reputation & Customer Experience Management
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Certificate of Competency

Complete all 6 modules and pass every quiz to receive your personalised Tach Media Certificate of Competency. Print it, save it, and add it to your CV.

Get in touch

Ready to train your team?

Contact us about custom training programmes, bulk certification, or business partnerships.

Tach Media
TACH MEDIA
Digital Customer Engagement & Social Media Support
Tach Media
Digital Customer Engagement
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